Fahison
This Privacy Policy sets out how the information collected by the Fahison Platform from its users is collected, used and retained, as well as how such information is handled. This Policy applies to all products and services provided by Fahison.
Personally Identifiable Information
The Fahison Platform collects information from users including, but not limited to, the times of the user's visits, registration, completion of requests, and any other activities the user may carry out on the Platform. Users may be asked to provide information such as their full name, email address, mobile number and credit card details.
Non-Personally Identifiable Information
The Fahison Platform collects certain information relating to the user's interaction with the Platform, such as the type of device used, connection information or internet service provider. This data is not directly linked to the user's identity.
How We Use the Information Collected
The Fahison Platform collects and uses users' personal information for the following purposes:
1 Improving Customer Service:
The information provided by the user helps us respond more quickly and effectively to the user's needs.
2 Improving the Content of the Website and Applications:
We work to improve the structure of the website and mobile applications based on the feedback and information we receive from users.
3 Sending Periodic Emails:
The registered email address is used only to send information and updates relating to the request. If the user joins our mailing list, they may receive messages containing news, updates and information about our services. The user may unsubscribe at any time via the unsubscribe link at the bottom of the emails or by contacting us through our communication channels.
Protection of Information
The Fahison Platform is committed to following the best security standards to protect users' personal data against any unauthorised access, alteration, disclosure or destruction. Sensitive data is exchanged between Fahison and users through encrypted and secure communication channels, and data is protected using approved digital methods and technologies.
We will not store, sell, share or rent credit card details or any personal information to external parties.
Sharing of Personal Information
The Fahison Platform does not sell, rent or trade users' personal information. We may share generic demographic information that does not contain any personally identifiable information with our partners and advertisers to improve our services. In some cases, we may use a third party to help us manage our services, such as sending newsletters or conducting surveys. User data will be shared with such third party only for the specific purpose consented to by the user.
We may disclose users' information if required to do so by a court order.
Third-Party Websites
Advertisements may be displayed on the Platform by external parties such as advertising networks and advertisers. These parties may collect information about the user's online activities using technologies such as cookies and web beacons. We have no control over the information collected by these external parties or their data collection practices, and such practices are not covered by our Privacy Policy.
Changes to the Privacy Policy
We may update or amend this Privacy Policy from time to time to meet applicable standards. We therefore advise users to refer to this Policy regularly to be aware of any changes that may be made to it. Amendments take effect at the time they are published on the Fahison website or application.
Acceptance of the Terms
By using the Fahison website or mobile application, you agree to this Privacy Policy and to the terms and conditions governing the use of this Platform. If you do not agree to this Policy, you must refrain from using the Fahison Platform. If you continue to use the Platform after any changes to the Policy or terms have been announced, this shall be deemed your acceptance of those changes.